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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Ausclub Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular products, games or promotions.

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1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Ausclub Casino. They apply to the website, mobile services, games, account functions, promotional offers and other services made available through the platform. If you do not agree with these terms, you must not use the website or its services.

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You must be legally entitled to use online gambling services in the place where you are located. You must also meet the applicable minimum age requirement. Ausclub Casino may ask you to confirm your age, identity, location or other eligibility information before allowing access to certain services. You must provide information that is complete, accurate and current, and you must update it when circumstances change.

Access may be unavailable or restricted in some countries, regions or circumstances. You are responsible for checking and complying with the laws that apply to you. You must not use technical methods to disguise your location or bypass any access restriction.

Only one personal account may be created unless the operator expressly permits otherwise. Accounts must be registered in your own name and must not be sold, transferred, shared or operated for another person. You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe your account has been accessed without permission, you should notify the operator through the available support channel as soon as possible.

  • You must not create an account using false, misleading or incomplete information.
  • You must not allow another person to use your account or payment method.
  • You must not use the website for unlawful activity, fraud, money laundering or any other prohibited purpose.
  • You must not interfere with the operation, security or integrity of the website or its games.
  • You must follow any game-specific rules and instructions shown before participating.

2. Accounts, funds and transactions

You may be required to complete verification checks before making deposits, withdrawing funds or continuing to use your account. These checks may include requests for identity documents, proof of address, payment information, source of funds or other information required for security, compliance or responsible gambling purposes. Processing may be paused while information is reviewed.

Deposits must be made using a payment method that you are authorised to use. You should check the payment information carefully before confirming a transaction. The operator may reject, reverse or restrict a transaction where it appears to be unauthorised, irregular, fraudulent or inconsistent with these terms. Your bank, payment provider or other intermediary may apply separate fees or conditions.

Funds credited to your account are intended for participation in the available services. You must not use the account as a bank account, payment service or means of transferring funds to another person. Any request to withdraw funds may be subject to account verification and other checks. Withdrawals may be returned to an eligible payment method or processed using another method selected under the operator's procedures.

You are responsible for checking your balance and transaction history. If you notice an error, duplicate transaction or activity you do not recognise, you should report it promptly. The operator may correct obvious errors, including incorrect credits, technical errors or settlement mistakes. Where an amount has been credited in error, it may be removed from your balance.

If an account is closed, suspended or restricted, the treatment of any remaining balance will depend on the reason for the action, applicable law and the outcome of any review. Funds may be withheld where there is a reasonable concern about fraud, abuse, unlawful conduct, a breach of these terms or a dispute about the ownership of funds.

3. Games, promotions and responsible use

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. Past results do not predict future results. You should only play with money you can afford to lose and should never treat gambling as a way to make money or solve financial difficulties.

Promotions, bonuses, tournaments and other offers may be subject to separate terms. Those terms will explain matters such as eligibility, activation, expiry, wagering or play-through requirements, game contributions, maximum values and withdrawal conditions where relevant. You should read the applicable offer terms before accepting or using an offer. If promotional terms conflict with these general terms, the specific promotional terms will apply to that offer to the extent of the conflict.

Offers are generally limited to one person, household, device, payment method or other qualifying group unless stated otherwise. The operator may refuse, withdraw or amend an offer where it identifies misuse, multiple accounts, suspicious activity, technical error or a breach of the relevant terms. An offer must not be used in a way that unfairly exploits a system, error or promotion.

Responsible gambling

Ausclub Casino supports informed and responsible participation. Gambling should remain an optional form of entertainment, not a priority over essential expenses, work, relationships or wellbeing. Consider setting personal limits before you play and take regular breaks. Do not gamble when upset, under the influence of alcohol or drugs, or when trying to recover losses.

  • Set a budget and time limit before starting.
  • Keep track of your deposits, bets and losses.
  • Do not chase losses or increase stakes to recover money.
  • Use available account limits, time-outs or self-exclusion tools where appropriate.
  • Seek independent support if gambling is causing concern for you or someone close to you.

Requests for account restrictions or self-exclusion may affect access to the services and may not be reversible during the selected period. You should not create another account or ask someone else to gamble for you while a restriction is active.

4. Website use, privacy and changes

The website and its content are provided on an availability basis. The operator will take reasonable steps to maintain the service, but access may be interrupted by maintenance, technical problems, communications failures, security events or circumstances outside its reasonable control. Game availability, features and content may change without notice.

You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit any part of the website unless permitted by law or authorised in writing. Brand features, text, graphics, software and other material may be protected by intellectual property rights. You must not upload harmful code, attempt unauthorised access or use automated tools in a way that could damage or overload the service.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be used for account administration, identity verification, payment processing, fraud prevention, customer support, responsible gambling checks, legal compliance and service improvement. By using the website, you acknowledge that these activities may be necessary to provide and protect the services.

The operator may update these Terms & Conditions from time to time to reflect changes to the service, law, security requirements or business processes. The current version will be made available on the website. Continued use after an updated version is published indicates acceptance of the revised terms. If a change is not acceptable to you, you should stop using the services and request closure of your account where appropriate.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are subject to the laws and courts applicable to the operation of the service and your use of it, as required by applicable law.

For questions about these Terms & Conditions, account access, transactions or responsible gambling tools, please use the support or contact options provided on the Ausclub Casino website. Do not send sensitive payment or identity information through an unverified channel.