Cookies Policy

This Cookies Policy explains how Ausclub Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how they can affect your online experience. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of our services.

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About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise a device and remember certain information about a visit. Cookies can help a website function properly, remember preferences and provide information about how visitors use its pages.

On this page

Some cookies are set directly by Ausclub Casino, while others may be set by service providers that support website functions, security, analytics or communications. These third parties may use cookies or similar technologies in accordance with their own privacy information. The technologies used on our website may change over time as our services, security requirements and technical systems develop.

A cookie does not usually contain information that directly identifies you by name. However, cookie information may be connected with other information associated with your device, account or use of our services. Where this occurs, we handle the information in accordance with applicable privacy requirements and our Privacy Policy.

Types of cookies

Strictly necessary cookies: These support core website functions, security, session management, account access and other features required for the website to operate. They may be used without being optional because the website may not work correctly without them.
Preference cookies: These remember choices you make, such as language, region, display or consent settings, so that the website can provide a more consistent experience.
Performance and analytics cookies: These collect information about how visitors use the website, including pages viewed, general navigation patterns and possible technical errors. The information helps us understand and improve website performance.
Functionality cookies: These support optional features and may remember information that makes the website easier to use. If you do not allow them, some features may not operate as intended.
Advertising or marketing cookies: Where used, these may help measure campaigns, understand interactions with promotional content or display more relevant communications. Such cookies may be provided by third parties and are subject to available controls.

How we use cookies

Ausclub Casino may use cookies and related technologies for a range of legitimate operational and business purposes. The particular cookies used may depend on the page you visit, the device or browser you use, your settings and whether you are logged in to an account.

To enable website functions, including navigation, account areas, forms and secure sessions.
To help protect the website, accounts and users against suspected fraud, automated abuse, unauthorised access and other security risks.
To remember settings and choices, including cookie preferences and information needed to provide a smooth browsing experience.
To maintain website stability, diagnose faults and monitor technical performance.
To understand how visitors use our website, which pages are useful and where improvements may be required.
To support responsible communications and help ensure that promotional content is delivered in a suitable manner where applicable.
To measure the effectiveness of advertising, campaigns or website content where relevant consent or another lawful basis is required.
To comply with legal, regulatory, security and responsible gambling obligations.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The retention period can vary depending on the purpose of the cookie and the service that places it.

We may also use technologies similar to cookies, such as pixels, tags, local storage or device-related identifiers. These tools can perform similar functions, including recognising a browser, measuring activity and supporting security. References to cookies in this policy include these similar technologies unless the context indicates otherwise.

Information collected through cookies

Depending on the technology and your settings, information collected may include your device type, browser type, operating system, general location, IP address, pages visited, links selected, session times, referral information and interactions with website content. This information is generally used in aggregated or pseudonymous form where possible. Cookie data may be combined with information you provide directly when using our website or services, subject to applicable law and our Privacy Policy.

Your choices and managing cookies

When you first visit our website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject them or select categories according to your preferences. Strictly necessary cookies may still operate because they are needed to provide requested website functions and maintain security.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. Browser controls differ, so you should check the help or settings area of your chosen browser for instructions.

Open the settings or preferences menu in your browser.
Find the privacy, security or cookie controls.
Review the available options for allowing, blocking or deleting cookies.
Choose the settings that match your preferences and confirm the change if required.
Repeat the process on other browsers or devices that you use to access the website.

If you delete cookies or block them, some website functions may be unavailable, may not operate correctly or may require you to enter information again. Your preferences may also need to be selected again. Blocking cookies does not necessarily delete information that was collected before the change, and it may not prevent all similar technologies from operating.

Some third-party services may provide their own opt-out or preference controls. Where those controls are available, they may apply only to the relevant provider and browser or device. Changing advertising preferences may reduce personalised advertising, but you may still receive general advertising or communications.

Mobile devices and other technologies

Mobile devices may provide separate controls for advertising identifiers, application permissions, storage and tracking technologies. These controls are managed through the operating system or application settings rather than the browser alone. If you access our services through a mobile browser or another device, review the privacy and security options available on that device.

Third parties, privacy and policy updates

Some cookies may be placed by third-party providers that assist with hosting, website analytics, security, payment-related functionality, customer support, content delivery or marketing measurement. We do not control every technology used by third parties, and their handling of information may be governed by their own terms and privacy policies. You should review the information provided by those providers where you want to understand their practices or available controls.

Cookie information may be processed in Australia or another location where we or our service providers operate. Any handling of personal information is subject to applicable Australian privacy obligations and the Ausclub Casino Privacy Policy. The Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, and how you may exercise available privacy rights.

We may update this Cookies Policy from time to time to reflect changes in technology, our website, service providers, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised effective date where appropriate. You should review this page periodically so that you remain informed about how cookies and similar technologies are used.

If you have questions about this policy or how cookie preferences operate, please use the contact or support channel made available through the Ausclub Casino website. Do not send sensitive account information unless it is specifically requested through a secure and appropriate process.

Important information for players

Cookies do not change the rules that apply to gambling services, account verification, age requirements, identity checks, responsible gambling measures or account security. You remain responsible for keeping your login details secure and for using the website in accordance with the applicable terms and conditions. If you share a device with another person, consider using private browsing, signing out of your account and clearing stored cookies after use.